FAQ

1. Initial conversation: We start with a conversation about your business, your goals, and the challenges you’re currently facing.
2. Audit: I take a closer look at your current setup and identify opportunities, issues, and areas for improvement.
3. Identify opportunities: You get a clear picture of what I found, what I’d recommend, and why.
4. We build a plan: If we’re a good fit, we agree on priorities, scope, and next steps.
5. We work together: Whether you need a one-off project or ongoing support, I work alongside your team to turn those opportunities into measurable improvements.

I offer project-based work, ecommerce audits or consulting, coaching, and ongoing remote support. Some clients come to me with a specific problem they want to solve, while others want someone they can work with on an ongoing basis.

I primarily work with ecommerce brands that already have a product, customers and some traction, but want to improve how they’re acquiring and converting them. However, if you are a bussiness in the early stages looking to improve strategies or increase awareness and traffic, I can assist with that too. I work across paid acquisition, CRO, analytics and CRM/email, so the exact fit depends on what you’re trying to improve.

It depends on the type and scope of the work. Audits usually start at $700, projects at $950, consulting at $85/hour, coaching at $70/hour, and ongoing support at $1,450/month. I’ll always scope out the work with you first so you know exactly what’s included and what it will cost before we get started.

It depends on the project, but usually I’ll need access to the relevant platforms, some background on the business and your goals, and any existing data or reports that are useful. I’ll give you a clear list of what I need before we start — you won’t have to guess. Examples of platforms can include; Shopify / website, GA4 , Google Ads, Meta Ads, Klaviyo, Google Search Console etc.

Yes. An audit can be a good place to start if you’re not sure what you need yet. It gives us a chance to understand what’s happening in the business and gives you a clear set of priorities before deciding whether you’d like ongoing support.

That depends on what we’re auditing, but I typically look at the customer journey from acquisition through purchase — including the website, conversion points, paid channels, analytics and CRM/email where relevant. You’ll get a clear breakdown of what I found, what I’d change and what I’d prioritize first.

Yes. Any business, customer or account information you share with me is treated as confidential and is only used for the work we’re doing together. Access is limited to what’s needed for the project, and I don’t share your information with third parties without your permission. For more information, refer to the Security Policy.